The Takoma Park-Silver Spring Co-op (TPSS) conducted a 39-question shopper survey in fall 2025 to capture customer preferences, perceptions, and engagement. The survey was distributed via email, website, and in-store promotion with 387 responses collected. Because survey results are not statistically representative of TPSS Co-op shoppers and reflect the perspectives of the most engaged, long-term shoppers, feedback is best interpreted as insight into the Co-op’s core base rather than the full shopper population.
Overall, survey results were strongly positive. Shoppers consistently describe TPSS as a “beloved community institution,” emphasizing quality food, friendly staff, and a strong sense of community connection.